PRIVACY POLICY
Last update: 11th April 2019
1. DESCRIPTION:
The acceptance of the privacy policy of Traviology (later
called “Privacy policy”) is a necessary condition for using this service.
This “Privacy policy” regulates the recompilation, treatment,
and usage of the personal and no personal information of the users of the
service, since the date of entry into that appears in the header.
Traviology is going to ask always to the users before the
using their data for any purpose other than those described in this Privacy
Policy.
In the treatment of personal data of its users,
Traviology complies at all times with current legislation. To do this,
they adopt the technical and organizational measures to prevent loss, misuse,
alteration, unauthorized access and theft of personal data, given the state of
technology access, the nature of the data and risks to which they are exposed.
1. Collected information.
The service can be used for users by different ways, for example
searching information of destinations or be a registered user, collecting
different information in every case.
1. Non registered user
In this case the service collects the IP address, and the
following information of the user (later a “Non Personal Information”)
· Redirected by doing
click in another website
· Storing cookies on
the user’s computer hard drive. See our Cookie Policy for more information.
· Specific data of the
device used by the user (for example, the model, version of the operative
system, errors that are generated using the Service, which navigator is used,
language, date an hour of the request, URL of reference, others…)
· Data of the user
location using different technologies, for example GPS signals sends by a
mobile phone, information through WiFi Acces, information on access points
Wi-Fi antennas or nearest mobile telephony, among others. Always according to
the privacy settings on your device.
· Moreover, Traviology uses
Google Analytics, which is an analytic service owned by Google, Inc. residing
in the United States with headquarters at 1600 Amphitheatre Parkway, Mountain
View, California 94043 To provide these services, they use cookies that collect
information, including the IP address of the user, which will be transmitted,
processed and stored by Google on the terms set out in the web www.google.com.
Including the possible transmission of such information to third parties for
legal requirement reasons or where such third parties process the information
on behalf of Google.
Anyway, you are able to disable these cookies of Google
Analytics here (crear el hiperenlace)
1. Registered user
Traviology
Every user has to indicate in the registration process: Name and
last name, country, telephone number and e-maill. Then every user has to choose
a password which confidentially has to keep.
The user who wants to book a trip using the Service has to
indicate in addition: DNI or ID Card, date of birth, flight dates, transports,
hotels or services hired and payment method.
Moreover, when you make a reservation for another person using
Traviology, the software is going to ask about the personal information and
preferences of the other person.
You must have permission from those other persons before
providing their personal data and trip preferences
1. Rights and purposes
Under the provisions of the Data Protection Act, we inform you
that the completion of forms by the user is voluntary, although the failure to
complete the required fields limits the access or use of the Service.
Personal information that users gives us are automatically
incorporated and, in the files, owned by Traviology for future user request in
order to meet all their needs, also to keep in touch with them via e-mail, to
ask about the activity of the service and their services.
The User is allowed in every moment to perform its access
rights, rectify or cancel their Personal Information sending an e-mail to
support@traviology.com
Here (poner hiperelenace) you will find different types to
exercise such rights.
Traviology respects the confidentiality of the data collected in
the file, and makes use of it in accordance with the purpose, to fulfill its
obligation of custody and to take all necessary measures to prevent alteration,
loss, or unauthorized access data, in accordance with the provisions of Royal
Decree 1720/2007, of December 21, approving the Regulations implementing the
data Protection Act is approved
To delete a User in Traviology, you have to contact with
support@traviology.com
Minors
The service is focused on adults with full legal power to make
use of the system. Minors are not authorized to use the Service.
If Traviology requires a User accreditation of age, and it is
not satisfactory, Traviology reserves the right to terminate and cancel this
user data
If the Service discovers any user who is a minor, this account
is going to be closed immediately as its Personal and No Personal information
deleted
Use of data
Traviology is going to use data of its users for commercial,
personalization, operational and statistical reasons
In this sense, we use the collected information to offer
requested products and services; send confirmation and updates on your trip;
manage your account; communicate with you in general; answer your questions and
comments; prevent potentially prohibited or illegal activities and enforce our
terms and conditions.
Traviology is going to use the user’s e-mail for the following’s
reasons, that the users accept:
Sending newsletters, the User can cancel this service at any
time.
Notifies service questions or user (for example, reset password)
Notify misconduct and, if necessary, report the suspension
or withdrawal of the User account.
By accessing or using the service, user explicitly agrees to
receive these emails, but may unsubscribe: a) specified in any communication
link is sent via email or; b) sending an email to info@Traviology .com.
However, the user may not unsubscribe from our
correspondence determined as messages concerning your account, the same
security issues or the terms and conditions of service
Traviology may also use the Personal user Information as
anonymous data to show to third parties. You can also share statistics and
demographic information about users and their use of the Service with third
parties, but none of this will enable those third parties to identify a user.
Services suppliers and others.
There are others who manage part of the Service.
These others are obligated by Traviology to comply this Policy
Privacy as applicable to them and also they must have their own. However,
Traviology will not be responsible for compliance with this policy.
In some cases, Traviology could share, use, preserve or disclose
the Personal Information to other, of non-aggregated form.
· To provide the
Service
Suppliers, as hotels providers, airlines or activities providers
are used to compose the trip. In Traviology, all the services are provided by a
third party provider and they are described as them. We recommend that to
examine the privacy policy of every other who provides the service. Please note
that these suppliers also may contact you as necessary to obtain additional
information.
1. Third party suppliers which
provide services, including the processing of credits cars, commercial
analytics, customer service or marketing. are able to collect and have access
to the necessary information to act their functions, but they have no power to
share or use this information for others ends.
· To cooperate with
competent authorities
1. We though that is currently
necessary to satisfy every law or legal process from all around the world and
we believe that if we do it our responsibility will be diminished. In any case,
we only provide the information required.
2. We believe that this kind of
actions are appropriated to comply with the terms and conditions of Traviology,
including any investigation of possible violations of them
3. If its necessary to detect,
prevent or otherwise address and prosecute fraud, security or technical issues
related to Traviology
4. If this action is according to
protect the rights, property or security of Traviology, employers and users.
5. We believe it is reasonably
necessary to satisfy any law or on its own initiative or at the request of
third parties who prove a legitimate interest.
In every way, if Traviology is part of a fusion, acquisition or
another transaction which is related with the sale of all or some of its assets
or securities with voting rights, User information, including Personal
Information obtained through the Service, may be included in the transferred
assets or securities. If this happens, your personal information will remain
subject to this Privacy Policy.
7- Security measures
Traviology takes all necessary technical and organizational
measures to protect the security and integrity of personal information against
unauthorized access and against alteration, loss or accidental destruction
Thus, sending a data submission made by the user through the
Service, for example when the payment is protected by techniques of electronic
security in the network. Also, the information provided and stored in the
databases of Traviology is also protected by security systems that prevent
access to them by unauthorized third parties
Traviology makes its best efforts to provide the most updated
for the effectiveness of these safety systems. In addition, Traviology stores
Personal Information for as long as the rules allow, and periodically destroys
it if no longer needed
Traviology cannot guarantee the absolute security of personal
information, so the user must collaborate and use at all times and common sense
on the Personal Information Publishing
The user must be aware that publishing the data will be its own
responsibility. Traviology cannot guarantee that the published information will
not be seen by unauthorized persons. You understand and acknowledge that, even
after disposal, Personal Information may remain visible in cache or if other
users have copied or stored Information
8- Changes of the Privacy Policy
We may update this Privacy Policy in the future.
We will inform you about material changes to this Privacy Policy
by sending a notice to the email address you gave us and by placing a notice in
a prominent location on our website
9- Contact
If you have questions about this Privacy Policy contact us at:
E-mail: support@traviology.com
Phone: +372 6681287
Estonia, Tallinn, Harju maakond, Kesklinna linnaosa, Ahtri tn
12, 10151